Desktop Deployment

Philandra Consulting deploys new desktops, software, applications and connectivity on a local, national or worldwide basis. Our comprehensive desktop deployment service features:

• Centralized command center
• Customized deployment plan
• Post deployment support
• Services agreement
• Site survey
• Staging
• Training
• Vendor management

Desktop Support

Philandra Consulting’s desktop support services deliver a full-service solution to your computing requirements with:

• General technical support
• Global on-site support
• Hardware maintenance
• Move, add and change services
• Network troubleshooting
• Proactive solutions, advice and   consultation
• Remote tools to reduce costs
• Software and hardware installations
• Training

Our proven desktop support policies and procedures repository makes it easy for us to leverage our proven processes in your organization.

Server Support

Philandra Consulting supports the routine administrative, monitoring and troubleshooting tasks of your organization’s e-mail, UNIX, Microsoft or NT servers. Our support can be located on- or off-site. We provide the following services:

• 24x7x365 support
• Proactive solutions
• Root cause analysis
• Server maintenance and monitoring
• Statistic reports
• Trend reports
• Troubleshooting
• Utilization of appropriate tools

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